Terms of service

Terms of Service

Last updated: 10 October 2026

Welcome to JuicyPeach. These Terms of Service (“Terms”) govern your access to and use of our website, online store, and related services. By visiting our website or purchasing a product, you agree to these Terms.

Please read them carefully before using our website.

1. About JuicyPeach

JuicyPeach is an online store offering adult wellness and personal care products.

Website: [Insert your website URL]
Business name: [Insert registered business or legal entity name]
Business address: [Insert complete business address]
Customer support email: [Insert support email]
Customer support phone: [Insert phone number, if applicable]

In these Terms, “we,” “us,” and “our” refer to JuicyPeach and the business operating this website.

2. Eligibility to Use Our Website

You must be at least 18 years old, or the applicable age of legal majority in your jurisdiction if higher, to access or purchase products from this website.

By using our website, you confirm that you meet the applicable age requirement and that you have the legal capacity to enter into a binding agreement.

We reserve the right to refuse or cancel an order where permitted by law if eligibility requirements are not met.

3. Products and Product Information

We make reasonable efforts to display accurate product descriptions, photographs, prices, specifications, and availability.

However:

Product colours and appearance may vary slightly depending on your screen or device.
Product packaging and specifications may change according to the manufacturer.
Images may be illustrative unless expressly stated otherwise.
Customers should read product descriptions, material information, and care instructions before purchasing.

If a product listing contains a material error, we reserve the right to correct the error and contact affected customers regarding their order, subject to applicable law.

4. Pricing and Payments

All prices will be displayed in the currency indicated on the website. Applicable taxes, shipping charges, and other fees will be shown during checkout where required.

We may update product prices at any time. A price change will not ordinarily affect an order already accepted by us, except where correction or cancellation is permitted by law.

Payments are processed through the payment methods made available at checkout. We do not intend to store full payment card details on our website.

Orders may be held, declined, or cancelled where a payment fails, fraud is reasonably suspected, or a legal or payment-provider requirement applies. Any refund due will be handled according to applicable law and our refund policy.

5. Orders and Order Acceptance

Placing an order constitutes an offer to purchase the selected products.

An order confirmation email acknowledges receipt of your order and does not necessarily mean that the order has been finally accepted. We reserve the right to reject or cancel an order for reasons including product unavailability, pricing or listing errors, suspected fraud, or delivery restrictions.

If payment has already been collected for a cancelled order, any refund due will be processed through the applicable payment method, subject to law and payment-provider procedures.

Please ensure your delivery address, contact information, and order details are correct before completing checkout.

6. Shipping and Delivery

Orders will be shipped to eligible locations displayed at checkout.

Estimated delivery times are provided for guidance and may be affected by courier delays, weather, public holidays, operational disruptions, or other circumstances beyond our reasonable control.

Shipping charges, tracking information, and delivery terms will be communicated where applicable. Please refer to our Shipping Policy for further information.

We will address confirmed lost, damaged, or incorrectly delivered orders in accordance with our published policies and applicable law.

7. Returns, Replacements, and Refunds

Returns, replacements, and refunds are governed by our Refund and Return Policy.

Certain adult wellness or intimate-use products may be ineligible for return after opening or use for hygiene and safety reasons, where permitted by applicable law. This does not exclude remedies required for defective, damaged, incorrect, misrepresented, or otherwise legally non-compliant products.

Please review the relevant product listing and our Refund and Return Policy before purchasing.

8. Responsible Use of Adult Wellness Products

Our products are intended for adult personal wellness and lawful use.

Customers are responsible for reading manufacturer instructions, checking material compatibility, following cleaning and storage directions, and discontinuing use if irritation or discomfort occurs.

Do not use a product contrary to its instructions or intended purpose. Product descriptions on this website are not a substitute for professional medical advice.

We do not guarantee specific physical, medical, or personal outcomes from using any product.

9. Promotions and Discount Codes

Promotional offers, discount codes, and sale prices may be subject to additional conditions, including eligibility requirements, expiry dates, minimum order values, and product exclusions.

Unless stated otherwise, promotions cannot be exchanged for cash and may not be combined with other offers. We may modify or withdraw promotions where permitted by law.

10. Website Use and Prohibited Conduct

You agree not to:

Use the website for unlawful, fraudulent, or misleading purposes.
Attempt to interfere with website security, functionality, or availability.
Introduce malicious software or attempt unauthorized access to our systems.
Copy, reproduce, distribute, or commercially exploit website content without permission, except as permitted by law.
Provide false information or misuse another person's payment or personal information.

We may restrict or suspend access where reasonably necessary to protect our website, customers, or business, subject to applicable law.

11. Intellectual Property

Unless otherwise indicated, the JuicyPeach name, logos, branding, website design, text, graphics, and original content are owned by or licensed to the business operating JuicyPeach.

You may not reproduce, modify, distribute, or commercially use these materials without prior permission, except where permitted by law.

Third-party names, trademarks, and product images remain the property of their respective owners.

12. Third-Party Services and Links

Our website may use third-party services, including Shopify, payment processors, courier companies, and analytics providers, or contain links to external websites.

Those services may be governed by their own terms and privacy policies. We are not responsible for the independent content or practices of external websites, except to the extent required by applicable law.

13. Privacy and Personal Information

We process personal information in connection with orders, payments, customer support, delivery, fraud prevention, and website operations as described in our Privacy Policy.

Please read our Privacy Policy to understand what information we collect, how we use it, and the choices available to you.

14. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis. We do not guarantee uninterrupted or error-free website operation.

Nothing in these Terms excludes or limits any consumer rights, warranties, or liabilities that cannot lawfully be excluded or limited.

Subject to that restriction, we will not be liable for indirect or consequential losses arising from website use where such exclusion is legally permitted. Our liability for a particular product or transaction remains subject to applicable law.

15. Indemnity

To the extent permitted by law, you agree to be responsible for losses or reasonable costs arising directly from your unlawful use of the website or your material breach of these Terms, except where caused by our own negligence, misconduct, or other circumstances for which we are legally responsible.

16. Changes to These Terms

We may update these Terms to reflect changes to our business, products, website, or legal requirements.

The revised version will be posted on this page with an updated “Last updated” date. Changes will apply as permitted by applicable law and will not remove rights that customers have already acquired under applicable law.

17. Governing Law and Disputes

These Terms are governed by the laws of India, subject to applicable consumer protection laws and other mandatory legal requirements.

Any dispute will be addressed through the remedies and dispute-resolution procedures available under applicable law. Nothing in this section prevents a consumer from approaching a competent consumer commission or other authority where legally entitled to do so.